Employee Dispute Resolution: Mediation Through Peer Review
Audio - High-quality, interactive eLearning course
This course is well written and looks great.
Step by step approach, highly interactive and fully participative sessions. Pre and Post Assessment, exercises, quizzes during each session.
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Also available:
​Self-Paced eLearning
Course Description
Trainers who regularly teach conflict resolution or meditation will immediately recognize the value in the materials included in this introductory course.
Employees looking to develop a formalized procedure where they can comfortably ask important questions and challenge old ways of thinking will find great value in Employee Dispute Resolution.
Participants will learn: employee dispute resolution; meditation skills; what an effective peer review consists of; how to select a facilitator or panel, and what responsibilities are allocated to each; sophisticated communication skills, including questioning and probing techniques; and the valuable particulars of the hearing process, from inception to decision.